Tucai Group Company Policy
Lorenzo Piera
General Management
January 2024
Our purpose is to be the global leader in providing users with safe access to drinking water by offering the best solutions for connection systemsthanks to our vocation for innovation and service excellence, which have made us, with the contribution of our partners, the preferred brand of installers and component manufacturers.
We want to develop this mission based on the values that identify us. We are expert, reliable, honest, responsible and committed to diversity and equal opportunities.
Management is committed to provide the necessary resources to achieve the objectives set in our Management System. It is also committed to ensuring that the Policy is understood and implemented, involving all levels of the organization.
For this purpose, we have developed a management system based on:
To improve the satisfaction of our customers with the product supplied and with the service and attention provided by GRUPO TUCAI.
Improve the effectiveness and efficiency of our processes through continuous improvement and under a continuous perspective of risk assessment and prevention.
To promote innovation in both products and processes, fostering knowledge, scientific exchange and development applied to our customers.
Satisfying stakeholders: protecting the environment, customers, certification bodies, suppliers and TUCAI personnel.
Minimize risks to the safety and health of your employees. Promote consultation and participation of workers or their representatives.
Ensure compliance with applicable legal and regulatory requirements, as well as the prevention of pollution and climate change.
Management System Compliance
- Tucai Group is proactive in order to deliver a product in compliance with legal and customer requirements; such as REACh, RoHS, PFAS, POP, TSCA, California 65 or the Waste Framework Directive.
- We regularly monitor changes in the market related to these issues using various sources such as government websites, consulting firms and suppliers.
- The Tucai Group is committed to the care and protection of people and the sustainability of the environment.
- In addition to ISO 9001, our production plants are ISO 14001 and ISO 45001 certified. Downloadable by clicking on the description.
- The TUCAI group calculates the carbon footprint of its organization (as of 2021) and defines improvements to reduce this footprint. TUCAI also works on the carbon footprint of products in order to bring friendly and safe products to the market.
- We are registered in ECOVADIS
Certifications
TUCAI products are certified by various international organizations.
These quality marks demonstrate compliance with the main technical, health and functional requirements established in contractual agreements and/or are part of legal obligations in certain countries.
Regulatory compliance framework in Spain
Tucai in-house testing laboratories
- TUCAI has three fully equipped laboratories in its plants in Spain, Bulgaria and China, where, in addition to all production controls, the following are carried out:
- Mechanical tests required by certifying agencies
- Research and development trials
- Specific tests required by customer….etc.
- TUCAI laboratories are open to customers in order to jointly achieve all the required objectives.
- Experience, Quality, Customization, …. are in our DNA.
- We develop our laboratory activity for different industrial sectors, but always focused on the requirements of different types of markets, certifying bodies and customers.
Instructions for use
- Tucai promotes the proper use of its products through clear and concise recommendations on how to install its products.
- These instructions can be found in the various TUCAI catalogs or on the web.
